Projects & Impact

AHP has built its business on applying best practices, many of which we have helped to shape, and real-world, hands-on knowledge to improving systems and business practices for our clients.

In all of the work that we do, we are guided by our mission to improve health and human services systems of care and business operations to help organizations and individuals reach their full potential.

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Benchmarks for an Optimal Compensation Strategy

A state department of mental health has engaged AHP to deliver research and consulting services to improve business operations and impact systems of care through recruiting and retaining a high performance professional services workforce. AHP will provide guidelines for an optimal compensation and workforce development strategy to enable contracted provider agencies to effectively recruit and retain highly qualified behavioral health professionals to provide psychiatric services at inpatient and outpatient facilities statewide. Services include those provided to patients and clients by psychiatrists, other physicians, psychologists, and additional professional staff including “doctors on call” to ensure that a psychiatrist is onsite 24 hours per day, seven days per week, 365 days per year at every inpatient site.

AHP will deliver compensation guidelines to include salary ranges, benefit packages, brief job descriptions, and workload estimates for contracted staff. AHP will utilize proprietary salary, benchmarking, and workforce planning data spanning 100 health care organizations in 38 states to develop selected data to benchmark salaries, benefits, brief job descriptions, and patient workload for psychiatrists and psychologists in a number of peer states.

Access to Recovery (ATR)—Commonwealth of Massachusetts, DPH/BSAS

ATR is an innovative program that helps people in Massachusetts who are in early recovery from an opioid use disorder (OUD) gain wider access to community services. ATR is making a difference: Overall, participants have seen a fourfold increase in employment after they complete the program, compared to when they enrolled. ATR graduates are better able to sustain recovery, find jobs, and maintain stable housing.
 
ATR participants choose the recovery support services they think will help them most. Options include care coordination, basic critical needs support (e.g., clothing, IDs), public transportation passes, health and mental health supports, and employment training. ATR gives participants the dignity of self-sufficiency and the hope for a future in sustained recovery.
 
This project is being implemented in four Massachusetts cities: Springfield, Boston, Worcester, and New Bedford.
 
For the relatively low cost of an average of $1,865 per participant for the 6-month program, ATR saves the Commonwealth money and, more importantly, saves lives. During one grant year alone, $4 million went back into the local economy by paying providers for the services offered to participants and by paying participants a work-study benefit when they attended job-training programs.
 
The key to ATR’s success is its focus on employment through job-readiness training, job search assistance, and occupational training. Job training is provided to participants with a recognition that they have complex needs and benefit from customized approaches to employment training. The ATR employment program, the Career Building Initiative (CBI), is a national model for successful job readiness and occupational training for people in early recovery from substance use disorders.
 
About 90 percent of ATR participants have some criminal justice system involvement and often face barriers to securing employment. To accommodate this population, CBI includes training in jobs that employ people with a criminal justice background, including culinary/food services, commercial cleaning, construction, hotel/hospitality, truck driving, and office work.
 
ATR coordinators are continuously trained on recovery planning, motivational interviewing, and engagement techniques, resulting in successful engagement with the participants throughout their time in the program.
 

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