Jen Ortiz, M.A., CATC IV

Senior Program Associate
Jen Ortiz, M.A., CATC IV, is a senior program associate for Advocates for Human Potential (AHP). She works on the California-based Behavioral Health Workforce Development Team. Ms. Ortiz has more than 10 years of experience in the non-profit sector, with an extensive background providing direct client services in substance use disorder counseling, harm reduction, and high-risk behavior prevention/intervention. She has worked with adults impacted by mental health issues, and assisted survivors of domestic violence.  She has also worked with unhoused populations, justice-impacted adults, Spanish-speaking immigrants, and victims of human trafficking. She has also collaborated with law enforcement to assist in crises related to addiction and trauma in community, street-based outreach, and in-custody settings.
More recently, Ms. Ortiz served as the lead case manager and group facilitator for Five Keys Schools and Programs, co-located at The D.O.O.R.S. Reentry Center in South Los Angeles, where she helped develop course curricula in English and Spanish, create systematic reporting structures for accurate data tracking and documentation, and implement court-mandated programming via group facilitation in accordance with client court orders. She also functioned as a liaison between other service providers including social workers, mental health therapists, probation/parole, and both family and criminal courts.  

She has managed small mental health counseling teams; performed direct outreach to community providers and transient populations on the streets of Hollywood, Watts, South LA and Skid Row at mobile needle exchange sites; taught life skills courses in-custody at Twin Towers Correctional Facility in collaboration with the Los Angeles County Sheriff’s Department, and  supported hundreds of clients seeking employment/vocational trainings and placements.
Ms. Ortiz is a Los Angeles native, fluent Spanish speaker, and a proud Nicaraguan/African American descent woman with a passion for serving her community and believes strongly in providing equitable avenues for all people in the most dignified and respectful manner. She holds a master's degree in forensic psychology from The Chicago School of Professional Psychology and a double bachelor's degree in English literature and Chicano/a studies from CSU Dominguez Hills. Her training/certifications include Certified Addictions Treatment Counselor (CATC IV), Certified Domestic Violence Survivor Advocate, Certified Batterer's Intervention Facilitator, Certified Anger Management Specialist (CAMS-I), Certified Nurturing Parenting Provider. She aslo holds a CA Teaching Credential in Education, Child Development and Family Services.  

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