Projects & Impact

AHP has built its business on applying best practices, many of which we have helped to shape, and real-world, hands-on knowledge to improving systems and business practices for our clients.

In all of the work that we do, we are guided by our mission to improve health and human services systems of care and business operations to help organizations and individuals reach their full potential.

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Benchmarks for an Optimal Compensation Strategy

A state department of mental health has engaged AHP to deliver research and consulting services to improve business operations and impact systems of care through recruiting and retaining a high performance professional services workforce. AHP will provide guidelines for an optimal compensation and workforce development strategy to enable contracted provider agencies to effectively recruit and retain highly qualified behavioral health professionals to provide psychiatric services at inpatient and outpatient facilities statewide. Services include those provided to patients and clients by psychiatrists, other physicians, psychologists, and additional professional staff including “doctors on call” to ensure that a psychiatrist is onsite 24 hours per day, seven days per week, 365 days per year at every inpatient site.

AHP will deliver compensation guidelines to include salary ranges, benefit packages, brief job descriptions, and workload estimates for contracted staff. AHP will utilize proprietary salary, benchmarking, and workforce planning data spanning 100 health care organizations in 38 states to develop selected data to benchmark salaries, benefits, brief job descriptions, and patient workload for psychiatrists and psychologists in a number of peer states.

National Center for Trauma-Informed Care and Alternatives to Restraint and Seclusion (NCTIC)

AHP is a subcontractor to SAMHSA’s National Center for Trauma-Informed Care and Alternatives to Restraint & Seclusion (NCTIC). A diverse team of staff and consultants, many of them trauma survivors and nationally recognized leaders, provide technical assistance (TA) and participate in developing products and materials under this contract. The National Association of State Mental Health Program Directors (NASMHPD) is the prime contractor for NCTIC.
 
NCTIC supports SAMHSA’s commitment to provide information, technical assistance, and support to increase awareness about the impact of trauma on people with mental health or substance use disorders, as well as people served by public health, education, and corrections systems.
 
A key focus of this work has been to promote alternatives to seclusion, restraint, and other coercive interventions to minimize the likelihood of re-traumatization. The use of trauma-informed approaches has therefore been incorporated into a broad range of service systems, with input from trauma survivors’ perspectives in all aspects of the contract. NCTIC is guided by the fundamental beliefs that people with personal experiences of trauma can and do recover and heal; Trauma-Informed Care is the hallmark of effective programs to promote recovery and healing through support from peers, consumers, survivors, ex-patients, and recovering persons and mentoring by providers; and leadership teams of peers and providers charting the course for the implementation of Trauma-Informed Care are essential.
  
The project has made major strides in addressing SAMHSA’s Trauma and Justice Strategic Initiative goals of creating capacity and systems change in the behavioral health and justice systems; implementing and studying trauma-informed approaches throughout health, behavioral health, and related systems; and reducing the impact of disasters on the behavioral health of individuals, families, and communities.
 
Major accomplishments of the project have included the administration of more than 130 technical assistance events in one year, reaching approximately 10,000 individuals between on-site events, webinars, virtual learning networks (VLNs), and consultation. This project was able to leverage funds with multiple organizations willing to help cover costs for presenting training and technical assistance, which resulted in our ability to present so many events, thereby increasing NCTIC’s visibility and shifting thinking in the field.
 
Specialized TA was provided in Baltimore, MD, to stakeholders from 76 different agencies following major unrest in that city after a teen died while in police custody. In addition, a training curriculum, Trauma-Informed Approach: Key Assumptions and Principles, has been developed to provide a framework for understanding trauma and its impact and prevalence, along with the key principles and implementation areas for trauma-informed approaches; and a General Adult Trauma Screening and Brief Response (GATSBR) toolkit is in development to facilitate screening for trauma in primary care.
 
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