Projects & Impact

AHP has built its business on applying best practices, many of which we have helped to shape, and real-world, hands-on knowledge to improving systems and business practices for our clients.

In all of the work that we do, we are guided by our mission to improve health and human services systems of care and business operations to help organizations and individuals reach their full potential.

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BHbusiness Plus

BHbusiness Plus is funded through a contract with the Substance Abuse and Mental Health Services Administration (SAMHSA). It offers customized, virtual technical assistance and training to behavioral health executives at no cost to participants. The goal is to help behavioral health providers identify and implement customized change projects that expand their service capacity, harness new payer sources, and thrive in the changing health care environment. The program empowers participating organizations to actually make quantifiable changes, rather than just learning how to do so. It links participants into specific learning networks that focus on a specific topic of interest and provides opportunities for networking and peer support. Everyone in a learning network receives hands-on expertise and guidance to initiate, continue, and complete business operations changes.
 
Participants benefit from the following supports:
 
  • focused technical assistance that meets each organization’s business needs;
  • guidance from a dedicated coach that helps participants develop a customized change project;
  • access to a peer group of like-minded providers that empowers organizations to learn from combined experiences to grow their businesses;
  • consultation from leading subject matter experts in the field; and
  • resources designed to be meaningful to learners, providing practical action steps to meet individual challenges.
 
Related resources and publications:
 

SAMHSA’s Homeless and Housing Resource Network

The Substance Abuse and Mental Health Services Administration (SAMHSA) contracted with AHP to provide training and technical assistance (TA) on housing and homelessness to SAMHSA Homeless Program Branch grantees and other homeless housing and service providers operating across the U.S. states and territories. Homeless housing and service programs are united by a vision of ending homelessness by supporting individuals through a process of change as they improve their health and wellness, live a self-directed life, and strive to reach their full potential. HHRN focuses on four of SAMHSA’s strategic initiatives: trauma and justice; military service members, veterans, and their families; recovery support; and data, outcomes, and quality. The goals of this project include:
 
  • promoting the adoption of best practices for serving people who are experiencing homelessness or are at risk of becoming homeless and have chronic mental illness or co-occurring disorders;
  • increasing workforce capacity through TA and training;
  • disseminating information to the homeless services field in support of SAMHSA’s strategic initiatives;
  • collaborating with other agencies and organizations to improve coordination of SAMHSA activities focused on addressing homelessness and building effective partnerships; and measuring meaningful change.
 
The HHRN TA team is led by AHP and includes partners the Center for Social Innovation and JBS International. Key accomplishments of SAMHSA’s HHRN project include:
 
  • conducting 70 webinars on 53 topics;
  • offering 28 virtual learning classrooms to SAMHSA grantees;
  • providing responses to grantee TA requests, including the received provision of onsite training on implementing Homeless Management Information Systems (HMIS) for 11 states;
  • leading workshops at conferences and symposiums and conducting virtual workshops;
  • conducting expert panels;
  • developing two sustainable implementation guides—one that promotes effective collaboration among law enforcement, homeless service providers, and the community and the other that helps direct service staff and people experiencing homelessness how to go about getting or replacing the various types of ID documents.
 
AHP updated, enhanced, and field tested two Evidence-Based Practices KITs focused on people experiencing homelessness—the Permanent Supportive Housing ToolKIT and the Integrated Treatment for Co-occurring Disorders ToolKIT. In addition, HHRN has conducted led multifaceted, interagency policy academies on Chronic Homelessness (CH) and fostered the development of collaborative relationships with federal regional partners.
 
Related resources and publications: