Projects & Impact

AHP has built its business on applying best practices, many of which we have helped to shape, and real-world, hands-on knowledge to improving systems and business practices for our clients.

In all of the work that we do, we are guided by our mission to improve health and human services systems of care and business operations to help organizations and individuals reach their full potential.

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National Veterans Technical Assistance Center (NVTAC)

The National Veterans Technical Assistance Center (NVTAC) is a partnership among AHP, the National Coalition for Homeless Veterans, and the U.S. Department of Labor’s Veterans Employment and Training Services. Funded under a cooperative agreement for three years, the NVTAC supports the mission of the Homeless Veterans Reintegration Program (HVRP) and its stakeholders.
 
The primary objective of the HVRP NVTAC is to provide a broad range of technical assistance on veterans’ homelessness programs and issues to existing and potential audiences. These include HVRP; HFVVWF (Homeless Female Veterans and Homeless Veterans with Families); IVTP (Incarcerated Veterans Transition Program); SD (stand down) grantees and applicants; employers; Veterans Service Organizations (VSOs); federal, state, and local agency partners such as state and local workforce investment boards; nonprofit organizations including faith-based and community organizations; the general public; and other interested stakeholders. This has been done through:
 
  • developing, conducting, and documenting extensive outreach efforts to national, state, and local employers to increase their awareness of the HVRP, HFVVWF, IVTP, and SD in order to increase employment and training opportunities for homeless veterans and veterans at risk of homelessness;
  • identifying, extracting, documenting, and sharing best practice or other case-study oriented overviews, as defined and directed by VETS; and
  • assisting VETS by suggesting and conducting research and program improvement based studies, as ultimately defined and directed by VETS.
 
Among the major accomplishments in this project, AHP has developed remote service-informed technical assistance and research-driven virtual training for a wide variety of grantees in settings ranging from urban to rural across the nation. Training topics include improving employment outcomes to justice involved veterans, approaches to job driven training in HVRP, and meeting the needs of veterans with behavioral health and other challenges. In addition, NVTAC has provided onsite grantee specific assistance to improve program operations, integrate use of best practices, and to achieve desired outcomes in Boston, Philadelphia, Atlanta, Chicago, Dallas, and San Francisco. NVTAC has developed a number of electronic and print materials including brief video interviews with experienced grantees, briefing papers, research results, and website updates.
 
Related resources and publications:
 

SAMHSA’s Homeless and Housing Resource Network

The Substance Abuse and Mental Health Services Administration (SAMHSA) contracted with AHP to provide training and technical assistance (TA) on housing and homelessness to SAMHSA Homeless Program Branch grantees and other homeless housing and service providers operating across the U.S. states and territories. Homeless housing and service programs are united by a vision of ending homelessness by supporting individuals through a process of change as they improve their health and wellness, live a self-directed life, and strive to reach their full potential. HHRN focuses on four of SAMHSA’s strategic initiatives: trauma and justice; military service members, veterans, and their families; recovery support; and data, outcomes, and quality. The goals of this project include:
 
  • promoting the adoption of best practices for serving people who are experiencing homelessness or are at risk of becoming homeless and have chronic mental illness or co-occurring disorders;
  • increasing workforce capacity through TA and training;
  • disseminating information to the homeless services field in support of SAMHSA’s strategic initiatives;
  • collaborating with other agencies and organizations to improve coordination of SAMHSA activities focused on addressing homelessness and building effective partnerships; and measuring meaningful change.
 
The HHRN TA team is led by AHP and includes partners the Center for Social Innovation and JBS International. Key accomplishments of SAMHSA’s HHRN project include:
 
  • conducting 70 webinars on 53 topics;
  • offering 28 virtual learning classrooms to SAMHSA grantees;
  • providing responses to grantee TA requests, including the received provision of onsite training on implementing Homeless Management Information Systems (HMIS) for 11 states;
  • leading workshops at conferences and symposiums and conducting virtual workshops;
  • conducting expert panels;
  • developing two sustainable implementation guides—one that promotes effective collaboration among law enforcement, homeless service providers, and the community and the other that helps direct service staff and people experiencing homelessness how to go about getting or replacing the various types of ID documents.
 
AHP updated, enhanced, and field tested two Evidence-Based Practices KITs focused on people experiencing homelessness—the Permanent Supportive Housing ToolKIT and the Integrated Treatment for Co-occurring Disorders ToolKIT. In addition, HHRN has conducted led multifaceted, interagency policy academies on Chronic Homelessness (CH) and fostered the development of collaborative relationships with federal regional partners.
 
Related resources and publications: